Refund & Cancellation Policy

Effective: 8 July 2026 · Version 1.0 (Platform)

Free trial

New accounts start with a free trial — no payment details are required and nothing is charged until you choose a paid plan.

Cancelling

You can cancel your subscription anytime from Settings → Billing or by emailing hello@clarova.in. Cancellation stops future billing; your plan stays active until the end of the period you already paid for.

Refunds

If the Platform did not work as described and our support team cannot resolve the issue, you may request a full refund of your first payment within 7 days of that payment. Renewal payments are generally non-refundable, except where required by law or where a verified billing error occurred (duplicate charge, wrong plan) — those are refunded in full to the original payment method within 7–10 business days.

What refunds don't cover

Amounts recovered (or not recovered) from marketplaces through claims, marketplace fees or penalties, and partial months after a mid-cycle cancellation.

How to reach us

Email hello@clarova.in with your registered email and payment reference. We respond within 2 business days.